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The_Baddboy
Copper

Inspiron 7350 7000 Touchpad Stops Scrolling, Zooming, etc.

My touchpad cuts out occasionally for no apparent reason. The scrolling, zooming and other features will no longer work. I can move the cursor around but it will lag. I have to restart or sleep/wake up the laptop to restore the touchpad functions.

Can anyone help with this issue?

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5 Replies

RE: Inspiron 7350 7000 Touchpad Stops Scrolling, Zooming, etc.

Hi The_Baddboy

Thanks for writing to us.

When did the problem start? Have you made any hardware or software changes lately? 

Please update the touchpad drivers from support.euro.del.com--enter tag# submit--drivers and downloads--choose the operating system--install the touchpad drivers 

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Inspiron 7350 7000 Touchpad Stops Scrolling, Zooming, etc.

Hi we are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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The_Baddboy
Copper

RE: Inspiron 7350 7000 Touchpad Stops Scrolling, Zooming, etc.

This was the problem from the beginning, right out of the box. No hardware changes. Of course, I have added programs. I have seen that others with the same laptop have this issue (posted in this website).

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RE: Inspiron 7350 7000 Touchpad Stops Scrolling, Zooming, etc.

Have you tried updating the touchpad drivers as suggested and observe? 

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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The_Baddboy
Copper

RE: Inspiron 7350 7000 Touchpad Stops Scrolling, Zooming, etc.

I did go to the website to download it, but there did not appear to be a touchpad driver there.

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