I have tried updating the BIOS and going through the troubleshooting steps from the Dell website, but the touchscreen is not working. When I run the device manager, it does not show HID-compliant touch screen, so I'm assuming its missing the driver. Can anyone help me figure out how to download this and fix the issue? Thanks
Thanks for posting.
Please try a system restore to the last date it was working fine.
Also try to the run hardware diagnostics by pushing F12 at startup.
After the diagnostics are over, try using the touch pad input to select the options on the screeen, post back to let us know if that works, or contact Tech Support in your country for additional troubleshooting.
Please click on "Choose A Diagnostic Test" in the link below and then run a custom test on Touch screen and Hard drive. Report back any error code.