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misslegs
Copper

Inspiron 7520 15R SE Wireless Issue

Hey, was hoping someone could help me out here. My wireless card abruptly started behaving abnormally; it's showing that no connections are available when they obviously are. I went in and manually set up my connection- and lo and behold, it connected, yet still shows no networks available (both mine and all the neighbours' networks too.

Details: I'm running Windows 8.1 (the 10 upgrade failed because of my dual graphics card, which was apparently a widespread issue for us 7520 owners) with a Centrino Wireless-N 2230 network card. Troubleshooting steps I've tried included updating the drivers, uninstalling and reinstalling the drivers, uninstalling and reinstalling Intel PROSet/Wireless Tools (not that the program actually works for me), lots of reboots, disabling and re-enabling the wireless adaptor many times, and making sure Windows Update is current, I did a chkdsk /f as well.

So it's obviously working right now on a manual set-up, but that's going to be a problem for bringing my laptopto work and elsewhere. Was wondering if anyone else had other ideas.

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Moderator
Moderator

RE: Inspiron 7520 15R SE Wireless Issue

Thank you for your message.


How long have you been having this issue?


Did this happen after any particular Windows update or Anti-Virus installation?


Try connecting to the network on a wired connection.


Update BIOS from this link http://dell.to/2w8ug4u


Download & save the wireless driver from this link http://dell.to/2wOm4TM 


Download & save the chipset driver from this link http://dell.to/2vBWkeR


Open device manager – Expand network adapter- right click on the wireless driver & click on uninstall (check the box that says delete driver) Do not restart the computer.


First update the chipset driver saved followed by the wireless driver & then restart the computer.


Open network troubleshooter & check if there is any error listed.


For better assistance, please click on my Dell username & send a private message with the service tag along with the registered name & email address.


Dell-SreejithR
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