RJTUSER
Not applicable

Inspiron 7537 touchscreen laptop scratch UNDER surface

Hi--

I wanted to ask about a problem with my Inspiron touchscreen. The screen has a scratch under the surface--I can't feel a crack or scratch when I touch the screen in that spot. I can't get a clear picture of it, but it's a thin black line about a quarter of an inch long. It doesn't show up on a screen snip, and it's there after the laptop is shut down, so it's not a pixel issue.

Because it appears to be below the surface, cleaning it or trying some other repair on the surface won't work. Do I have any options besides replacing the entire screen?

Thanks in advance for your advice. 

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ejn63
10 Diamond

RE: Inspiron 7537 touchscreen laptop scratch UNDER surface

Unfortunately, no - there's no way to repair such a problem short of replacing the screen.

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