1 Copper

Inspiron 7547 display driver issue.

Hi everyone. I have two dell inspiron 7547 laptops service tag J47M722. Over the last year both these laptops have the same issue with windows 10 version 1511 and 1607. Both laptops consistently lose the display driver. The screens flicker black and refresh, then gone. I have to manually reinstall the device driver over and over. I have updated the BIOS. I have tried the driver provided by DELL as well as the driver directly from intel. I deleted the driver files then reinstalled. I reinstalled windows from scratch. I'm at a total loss here dell. 

I've been working on computers for 18 years and i guess i'm asking if anyone else noticed this problem or has a possible fix? Thank you for any help. 


0 Kudos
1 Reply

RE: Inspiron 7547 display driver issue.


Install/reinstall the chipset drivers, reboot and then install the video card drivers into the system.

Social Media Support
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
0 Kudos