Jordan94
1 Copper

Inspiron 7559 - Memory management BSOD after attempting to update BIOS

Hello. I have a Dell Inspiron 7559 and yesterday the Dell Update application notified me of a BIOS update. I didn't think it could be so much of a problem (unfortunately) so I run the update and followed the on screen instruction. I don't know if the update went through or not, but after that whenever I try to boot Windows I am greeted by a "MEMORY MANAGEMENT" BSOD.

I have tried flashing different BIOS versions (every single one found on the Dell support page for my machine) and while the update goes well it doesn't solve the problem. I have also tried to reinstall Windows and I am able to get it to boot if I choose the 32 bit installation but only 1.89GB out of 8GB are usable. If I choose the 64bit installation (the one I had originally) I can't even get to the desktop. Dell Diagnostic tool finds no error and neither Memtest86 (4 passes run, now I am trying with 10). Any idea how I could solve this problem? Thank you in advance

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sgr278
2 Iron

RE: Inspiron 7559 - Memory management BSOD after attempting to update BIOS

I was just wondering that may be pointing to bad memory modules, a 32 bit OS would recognise 4 gig of ram. Only as suggestion I would replace the ram.

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Arsen.z
1 Copper

RE: Inspiron 7559 - Memory management BSOD after attempting to update BIOS

This problem affects me, I updated to BIOS 1.1.8 then i received "MEMORY MANAGEMENT ERROR"

Windows does not boot 64 bit not 32 bit.

I tried dell diagnoses tool, it showed to errors, I tried Memtest86 it showed no errors.

I had windows 10.

It crash on normal booting, on safe mode, even the windows Installer crashes !!!! ***! this is 1500$ laptop with such issues, how can we fix it !

I tried Ubuntu and it worked fine ?!?!

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hardwarepcit
1 Nickel

RE: Inspiron 7559 - Memory management BSOD after attempting to update BIOS

hi, do you solve?

I've the same issue on 2 dell vostro

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json2017
1 Copper

RE: Inspiron 7559 - Memory management BSOD after attempting to update BIOS

I had the same problem, but only the system can't boot from legacy mode, not UEFI, if you have a system installed and boot from legacy mode, then try to switch to UEFI mode from BIOS settings, and then create a UEFI bootable Windows installer usb stick, re-install the Windows.

My problem is here, indeed before upgrade BIOS, the system worked well with both x86 and x64 system, that probably a BIOS issue.

en.community.dell.com/.../20005086

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