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Inspiron N5040 Factory Restore not working
I have an Inspiron N5040 just over one year old.
To do a Factory Restore I followed the instructions and pressed after a power up.
In gets to the Advanced Boot Options menu.
When I select Repair Your Computer it gives 2 options something like
1) Repair Windows 2) Start Windows Normally
If I select Repair Windows it loops back to the same screen and does not do anything.
What should I do?
The laptop did not come with restore CD's or DVD's.
Thanks
ejn63
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April 6th, 2013 17:00
First thing to do is run an extended hard drive diagnostic - F12 at powerup.
n5040user
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April 9th, 2013 17:00
I ran the extended hard drive diagnostics which gave an error code of 2000-0142
Looking up the error code online gave a suggestion to use CHKDSK which worked.
Details below: Maybe it will help someone in a similar situation.
At startup - Hit F8 and select Safe Mode with Command Line.
At the command line type
CHKDSK /R
It will say something like .. cannot chkdsk a volume that is already mounted - Do you want to run CHKDSK when the system is rebooted.
Select "Yes"
Restart the system and it will start CHKDSK /R
May take some time depending on the system.
After the CHKDSK /R completed the system came up fine.
ejn63 - Thanks for your suggestion. It polinted me in the right direction.