ffauth
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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This is a big problem. I have a Dell XPS 15 Notebook L521x model and after windows 10 neither the web cam nor the integratedd microphone appear to work. In my case neither of these devices show up in "Device Manager" (for example, I do not have an "Imaging Devices" entry in Device Manager. I have managed to get the whole rest of the system working but I cannot use Cortana without the internal mic, and I am a little upset that I cannot skype.

Dell indicated that this model laptop was "Windows 10 Ready" - this should be fixed and instructions should be updated on this thread to explain how to get it working. Come on Dell - make it right for your customers.

Fred

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scupoli
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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Here is the solution for most everyone......

The driver is the generic Microsoft one. That is ok.

IF YOU HAVE A DELL...... Install the latest edition of Dell's Web Cam software. I have Release Candidate 1.1. I'm sure there is a new one by now. http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=N2X8D

IF YOU HAVE ANY OTHER BRAND.... Install that brands webcam software and follow the instructions below.

After installing the webcam software, go to the webcam software program folder and look towards the bottom and find the webcam software executable. Right click and go to properties and under the compatibility tab choose Windows 7. 

Hit apply and ok. 

Start your Dell WebCam software up and it should work just fine.

Let me know if this helped.

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JonWoodburn
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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Webcam now working after latest Windows10 update!

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Manoj_Kamath
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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Brilliant - Worked! Thank you so much!!

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eddieatr
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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Brilliant!!!!


Work like a charm. Thanks a lot!!!

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VietLH
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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I also cannot find my webcam when I use window 8.1

Lucky, I found out solution 

"disable "Intel 7 Series/C216 Chipset  .... - 1E26" and enable again."

For anyone who met problem like me: 

Posted by

http://en.community.dell.com/support-forums/laptop/f/3519/t/19502193

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sheshank45
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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I've got the same problem on my XPS L501X laptop integral webcam stopped working after installing windows 10 updates on 31st dec 2015  Smiley Sad

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RE: Integrated Webcam Not working after windows 10 move

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i have the same problem too!

i heard that the driver for the integrated webcam on alienware m11x series can not be find  anywhere!

just dell or alienware can help us with this issues but there is no any kind of webcam driver for alienware m11x series Smiley Sad

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nidan_i
1 Copper

RE: Integrated Webcam Not working after windows 10 move

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Running a Dell Inspiron 14 N4050

Running Win 7

HDD crashed

Lost everything, Programs and Data.

Replaced HDD and reinstalled Win 7 -> Device Manager showed no Integrated Cam  AND integrated Mic not working

upgraded to Win 10 in the hope that it would have all the new drivers

Still no Integrated Cam showing or Mic operating.

Tried to update BIOS - wouldn't flash. 

Tried Dell Support webpage. Cannot run test on webcam because it cannot see it.

Tried DIAGNOSTICS from Bios on start up... cannot see a webcam.

I have tried every fix posted on the net to no avail.

This is hopeless. Between Micro$oft and Dell I am well and truly buggered.

If you can help I'd be very pleased to say the least. Thanks in advance....

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KBL
1 Nickel

RE: Integrated Webcam Not working after windows 10 move

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Just as a possible further fix for people who  are still having issues, try disabling fast start up. The problem seems to exist due to power not getting to the webcam usb quick enough.

www.windows10update.com/.../windows-10-tutorials-66-how-to-enable-or-disable-fast-startup