Integrated Webcam access is denied

Hi alxsss,

Thanks for posting.

Apologies that your laptop camera is not working as expected.  If you could please post the specific model number of your computer, perhaps the experts here can give more explicit advice.  Thanks.

Here is some information from the Dell knowledge base you may find helpful.

alxsss,

Click the link below for resolving issues with the webcam installed on your laptop.

Dell Webcam and Dell Webcam Central Software Guide

Thanks for responses.

@DELL-Jesse L

Uninstalling the Webcam driver and restarting the laptop did not help. After checking "Show hidden devices" I do not see Imaging devices in the Device Manager. Integrated Webcam is under Other devices

@DELL-ROBERT P

This is Dell Inspiron 15, service tag .

Please let me know if you need additional information.

Thanks.

Alex.

There are quite a few Inspiron 15's.  Which particular Inspiron 15 (3000, 5000, 7000 series) do you have?  

Inspiron 3542.

Hello,

I decided to reset  Windows 8.1. Now, I see Imaging devices in Device Manager. Under it, there is SPCA2082 PC Camera. When I tried to use Skype, camera lights but  video holds for about 1 min then disappears.  SPCA2082 PC Camera is  gone under Imaging devices and now I see Integrated Webcam.  

Under, Other devices, there are SM Bus Controller and USB2.0-CRW. For both of them I see "The driver for this device are not installed. (Code 28). Trying to update  does not resolve the issue.

Thanks.

Alex.