TellDinu
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Intel HD Graphics 5500 fails to load - Inspiron 5548

I downloaded and installed the latest driver from Dell website. After install worked O K for couple of re boots but the problem now persists. Device Manager indicates that the driver is not working and the default windows driver loads. Occasional colored patches appear on the screen at random spots when this happens.. Running WIndows 10.  Please help!

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DELL-Jesse L
Community Manager
Community Manager

RE: Intel HD Graphics 5500 fails to load - Inspiron 5548

TellDinu,

Install the Chipset Drivers in the system, reboot and then install the video card drivers. Sometimes resinstalling the chipset driver and then the video card drivers as well as all other drivers resolve the issue.

 



 

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