Intel HD3000 and win 10 driver issue

I have a user with a Dell Vostro 2420 that has been running Windows 10 for about a year or so and has been fine up until updates that were applied last night. Now there is an exclamation next to the video driver (Intel HD 3000 sandy bridge) and he cannot use his second screen. We cannot update it as Windows shows there is no update available and the “rollback” option is grayed out.

Upon checking Dell’s site, they don’t even offer a video driver for the Vostro 2420 running Windows 10, only 8.1 so I grabbed that one, extracted it and then tried to manually update the video driver but it said the best one was installed already. Next I went to Intel’s driver download page to grab the newest one available. But I had the same problem. Now we can’t update or rollback. How can I resolved this and prevent Windows 10 from updating the video driver in the future?

https://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-for-2nd-generation-intel-processors/intel-hd-graphics-3000.html