My 6400 laptop will not go to any internet sites. My settings including DHCP are normal, and there are no error message, but every single website I go to times out.
The Network Diagnostics tool says my computer is configured correctly, but the device or resource is not responding. When running the tool on Wi-Fi, it also says there’s a problem with the wireless adapter or access point, but I’m confident there is no problem. I tried ipconfig/release /renew /flushdns, and none of that worked. When pinging any address, I get 4 general failures. I tried using my own wired and wireless networks as well as a Starbucks Wi-Fi and my laptop still refuses to connect to any sites. Lastly, I installed new drivers and not only did that not work, the Network Diagnostics tool says it can’t identify the problem.
It started last week, when I noticed it was scanning for updates for a long time. I did get the updates Windows released last week a couple of days ago. I am still getting definition updates from my anti-virus software. I took it to a Starbucks and it still wouldn't go on the internet, though I still could connect to their WiFi. Everything works on my network except this particular laptop. I ran a speedtest on a different computer and the results are normal, so there's nothing wrong with my network. I attempted a system restore and it wouldn't do that, saying the system path was not found.
What windows is the machine running on? Sounds more of a software related though. The best way out is to reinstall the windows afresh . Also you can try the msfixit tool from Microsoft before proceeding with windows reinstallation