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March 22nd, 2016 11:00

Is it possible to reset Security Tools Administrator password?

I've used the Dell Data Protection | Security Tools program to activate encryption on a self-encrypting drive on a Windows 7 machine. The system is operating normally and I know the password that's registered with PBA so I can unlock the drive. However, I realized that I do not know the Administrator password for Security Tools itself (not Windows--that one I know). As a result, I can't add other user accounts to those that are registered with PBA.

I have a disc that was created during the setup process that has a "Dell Security Tools Backup Data" folder with an "OpalSPKey. .recovery.dat" file. Is this file usable to reset the Security Tools administrator password? Is there some other way?

That disc also has a backup File System Encryption Key. I know what that is for, but I figure now is the time to ask: if I need to recover the filesystem, how do I use that disc to do so? I'd rather learn now than when I need it last minute.

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