This post is more than 5 years old
8 Posts
0
6497
Just ordered the XPS 13 i7 Kaby Lake
Hello everyone,
Just after placing my order (I'm moving from a Macbook Pro to Dell for the first time keeping fingers crossed) I read about the 'coil whine' issue potentially affecting also the latest 9360 w/i7 KL. Has the announced by Dell in this forum motherboard fix by January 2017 been implemented?
Thanks a lot...
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
January 18th, 2017 16:00
Fabrizio,
Welcome to the Dell Family. Yes, a new systemboard has been resolved to fix the issue.
TherealKarbon
1 Message
0
January 18th, 2017 05:00
same here... Macbook Pro to an Kaby XPS15. fingers crossed here as well
Fabrizio Della Lucia
8 Posts
0
January 18th, 2017 23:00
Hello Ravi,
Thank you for replying, that's a very good news.
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
January 19th, 2017 14:00
Fabrizio,
Please reach out to us if you have any other queries. We are available 24/7.
Fabrizio Della Lucia
8 Posts
0
January 20th, 2017 00:00
Hi Ravi,
Thank you, will do.
casalebrunet
7 Posts
1
January 20th, 2017 07:00
@RAVI BC
so, DELL will replace the 9630 with 'coil whine' issue?
I bought mine 2 weeks ago...
zkiss
3 Posts
0
January 20th, 2017 07:00
On an other thread Dell says there is not fix yet: en.community.dell.com/.../20971374
emamul.ahmed
8 Posts
0
January 20th, 2017 07:00
Is the new motherboard released for XPS 13 9350? is it a software update or new motherboard? How to get my XPS 13 fixed? It's under warranty.
casalebrunet
7 Posts
0
January 20th, 2017 07:00
9360 :)
Fabrizio Della Lucia
8 Posts
0
January 20th, 2017 07:00
@Zkiss thanks for the forwarding. It seems there is some confusion on this matter.
@Ravi could you please assist us with this apparent inconsistency?
DELL-Justin C
4 Operator
4 Operator
•
783 Posts
0
January 20th, 2017 15:00
@Community,
Please see my clarification here: en.community.dell.com/.../20971717
DELL-Justin C
4 Operator
4 Operator
•
783 Posts
0
January 20th, 2017 15:00
@Fabrizio Della Lucia's
Thank you for your post and for choosing the 9360. Looking forward to your feedback.
Fabrizio Della Lucia
8 Posts
0
January 20th, 2017 15:00
Hello Justin, thank you very much for the clarification. As soon as I receive my 9360 (manufactured today) I will check the MB version. I was used to the noiseless Macbook Pro, so I hope my first Dell will not be disappointing...
John4539
11 Posts
0
January 24th, 2017 09:00
Ravi,
I have a Dell XPS 13 2-in-1 9365. I checked my MB version and it is the A00 (I'm assuming that's correct, the entire number is, CN0DVT6M1296371A023CX00). Will the newly updated MB resolve the coil whine on my XPS? Looks like the A02 is the new MB?
John
John4539
11 Posts
0
January 25th, 2017 06:00
Will this fix resolve the coil whine on an XPS 13 9365 with the A00 motherboard?