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tb22780
1 Copper

Keyboard issue

Dell Inspiron 15 3000 series laptop about 2 yrs old running Win 10. 

Problem just started today. When I type in Win password, it's reading it as double characters and as all caps (even though the caps lock is off).  So a  PW of (for example) "Bob123" is being read as "BBOOBB!!@@##". The "caps lock" warning below the password box is not on.  PC has been restarted several times. Is there a function key or something I hit which needs to be reset? Maybe I should consider adding a external keyboard.

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RE: Keyboard issue

Hi TB22780,

Thank you for writing to Dell Community Forum.

Please update the BIOS and Chipset drivers.

Check in device manager to see if any of the drivers have (!) symbol.

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
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