Kit2406
1 Copper

Keys 4 5 R T F G V B not working on Inspiron 1545

I've very recently purchased the above laptop and the keys seem to work intermitantly.  At first I thought it was something I had pressed to purposefully turn them off, but when going through Dell's online support I found they worked and not worked, also I still have not had a response from Dell.  So I thought I would try the forum, has this happened to others and if so how did they resolve it?

0 Kudos
3 Replies
kirkd
5 Rhenium

Re: Keys 4 5 R T F G V B not working on Inspiron 1545

Most likely a mechanical problem because of the problem keys being in a group. Contact Dell for a replacement. If not under warranty, get a replacement on e-Bay or from some other third party supplier. Cost is low.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

0 Kudos
Kit2406
1 Copper

Re: Keys 4 5 R T F G V B not working on Inspiron 1545

Thanks, I've looked at a number of forums and it appears it is a common problem on Dell's and a number of solutions have been suggested, a loose connection seems most likely as the faulty keys work when I pess down on the plastic between the touch pad and he space bar?!

Tags (1)
0 Kudos
Highlighted
davidm_satv
1 Copper

Re: Keys 4 5 R T F G V B not working on Inspiron 1545

That's it.  Get it replaced.  Life is too short to take apart the KB and fix its internal pieces.  Done that.

Tags (1)
0 Kudos