Hello, I have a laptop LATITUDE 3440 that has a dedicated video card (GeForce GT 740M), but whenever I use some software that requires more graphic processing (like a game, for example) the laptopdisplays a blue screen with the following error: "DRIVER POWER STATE FAILURE". After the error occurs, in the device manager, the video card is marked with a yellow exclamation mark and the description "Windows has stopped this device because it has reported problems. (Code 43)." This signaling only disappears after I reinstall the video driver. I have already done the following but I did not succeed in solving the problem of the blue screen:
- Driver Update through Windows Update - Driver update via NVIDIA website - Driver update via DELL website - Hardware Checking Using the Dell Diagnostics Tool - Use of Windows 8.1 and Windows 10 Operating Systems - System File Checker to analyze corrupted system files - BIOS Update - Windows 10 troubleshooting option
NOTE: The VIDEO DXGKRNL FATAL ERROR and VIDEO MEMORY MANAGEMENT INTERNAL errors have already been presented only once.
Does anyone have any idea how to solve the problem?