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EdwardSant
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LATITUDE 3440 - Driver Power State Failure

Hello, I have a laptop LATITUDE 3440 that has a dedicated video card (GeForce GT 740M), but whenever I use some software that requires more graphic processing (like a game, for example) the laptopdisplays a blue screen with the following error: "DRIVER POWER STATE FAILURE". After the error occurs, in the device manager, the video card is marked with a yellow exclamation mark and the description "Windows has stopped this device because it has reported problems. (Code 43)." This signaling only disappears after I reinstall the video driver. I have already done the following but I did not succeed in solving the problem of the blue screen:

- Driver Update through Windows Update
- Driver update via NVIDIA website
- Driver update via DELL website
- Hardware Checking Using the Dell Diagnostics Tool
- Use of Windows 8.1 and Windows 10 Operating Systems
- System File Checker to analyze corrupted system files
- BIOS Update
- Windows 10 troubleshooting option

NOTE: The VIDEO DXGKRNL FATAL ERROR and VIDEO MEMORY MANAGEMENT INTERNAL errors have already been presented only once.

Does anyone have any idea how to solve the problem?

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Moderator
Moderator

RE: LATITUDE 3440 - Driver Power State Failure

Based on your troubleshooting, the 2013 Latitude 3440 Nvidia GT740M GPU is failing. But I do not see a distinct part number for the Nvidia GT740M. So I am wondering if it is part of the motherboard?

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