Hi all, I hope you can help me here.
I have bought a Laptop Dell Inspiron 15 7000 Series an year ago, and almost 2 months ago, sometimes the tablet mode did not work so well as while turning it back to laptop (by turning the screen), it stays in tablet mode. Never mind i managed to continue using and disabling the automatic mode change. However last week stopped working at all, and now i see that the touch screen is not respoinding either, even when you touch it you would see that is reacting but now nothing.
I tried to reinstall Windows 10, check drivers, uninstall them are reinistalling but ( not able to take out the battery as is not possible in this model) and still is not working.
Can you please help?
Thanks for helping me..
Look in the control panel under Pen and Touch. If you don't see a touchscreen listed, it may be the connection has come loose or the cable is damaged -- you'll need to remove the base cover and check the connection between the screen and mainboard.
The service manual you need depends on the model you have - is it a 7778, 7737, 7779 etc.)?
Yes it is a 7568. I have checked again the pen and touch menu, and for example if i click on Calibrate, when you have check where the crosses are , it is not responding. I will check what you have suggested, but I doubt it as i did not move it much, it was always in the same desktop. But anyway it can happen.