Yesterday my laptop Inspiron 14- 5459 was automatically updated with Windows 10- creators update. After successful updating and restart, I was working for some time on the laptop. Then I tried restarting the laptop. The laptop didn't restart properly. It kept on showing the black screen post dell logo display. I tried repairing the windows using the windows 10 Home edition 64 bit recovery medium and even after installing it, no boot device message is displayed. Previously before repairing the window, when epsa diagnosis was run, no hard ware issue were found.
Can you please let me know how resolve this. My service tag has technical support in warranty. Can someone call. And clarify.
Thanks in advance.
Solved! Go to Solution.
Were you still having trouble with the system? If so, does the hard drive show up when doing diagnostics and also show up correctly in the BIOS (you can enter the BIOS pressing F2 at start up)?
Problem for sorted out. OS has been corrupted during updating. Got it clean installed. Thankfully I had my data backed up.
Problem got sorted out. OS has been corrupted during updating. Got it clean installed. Thankfully I had my data backed up.