Amine 9
1 Copper

Laptop Shuts Down When Playing Games :(

Hello

Well i bought a new dell laptop inspiron 15 5000 series 5559, it has 2 graphic cards, intel hd 520 & amd readeon r5 335
When i activate both cards i can play with amazing performance, but play for around 5-15 minutes & then my laptop shuts down, however when i use only intel HD graphics 520, & deactivate the other one from device manager, i can play normally no shutting down, exept it costs FPS & performance, Please answer quickly i cannot take it anymore, also i updated my BIOS & reinstalled amd drivers 

Thanks for taking your time reading this & i hope you take a little bit more to type the solution if you know it

Thanks, Have a nice day

0 Kudos
2 Replies
Moderator
Moderator

RE: Laptop Shuts Down When Playing Games :(

Amine9,

Click the link below to update the Radeon driver.

Radeon Updated Driver

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
0 Kudos
karankhanna22
1 Copper

RE: Laptop Shuts Down When Playing Games :(

I am facing similar kind of problem when using Android emulator programs. No idea what is the issue while using Mobdro.

0 Kudos