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Laptop Switches off at a particular charge percentage.
I bought a new dell battery for my dell inspiron n5010. Now my lap switches off at 64%. Again after switching it ON it works till battery drains. Kindly provide a solution for the problem.
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Thank you.
DELL-Senthil S
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December 14th, 2013 08:00
Hi Baala Saravanan,
Please update the BIOS using the link below and check if the issue persists.
http://dell.to/192TSyW
Also shut down the system and then charge the battery to four to five hours and check. Let me know about the progress.
Baala Saravanan
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December 14th, 2013 23:00
it says "Cant flash to the same BIOS version", kindly provide me a solution.
Baala Saravanan.
DELL-Senthil S
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December 18th, 2013 09:00
Hi Baala Saravanan,
Please drain the battery to 50% and then go to the BIOS page (tap F2 during the startup), connect the AC adapter and charge the battery while in BIOS page check if the system shuts off after sometime.
In addition shut down the computer and then run the hardware diagnostics, follow the steps below.
Press the Fn + power this will intitate the hardware diagnostics. Let us know if there is any error code listed.