Vikram Sharma
1 Copper

Laptop heating problem

Hello,

I have Inspiron 5548 (15 5000 series). Since few days, it is experiencing an over-heating problem. It remains hot to touch at areas around number pad. A quick google search suggested a BIOS diagnostic test. I did that diagnostic test in the BIOS and results show everything is working fine except very high temperatures. Strange thing is that temperatures cross 80 degree Centigrades within few seconds of usage. This is really annoying. I wonder what is causing this serge in temperatures even with mild usage. 

Please see the images I took during BIOS Diagnostic Testing. 

Please suggest what measures I can take to reduce this heating problem.

thanks,

Vikram

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2 Replies

RE: Laptop heating problem

Hello Vikram

Thanks for writing to us. 

Please update the bios from support.euro.dell.com--enter the service tag#--submit--select drivers and downloads--choose operating system--install BIOS 

If the issue is still the same, we are looking at a faulty heatsink fan .

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Laptop heating problem

Hi We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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