This post is more than 5 years old
3 Posts
0
42745
Laptop looks like in safe mode and no internet after reinstalling windows 7
So I reinstalled windows 7 because my laptop was in black screen with a small line blinking on the very top left of my screen.
After that, my laptop looks like in safe mode (but it is not) with very large icons and has no internet connection (my wifi is fine since I can connect my other laptop with no problem)
I tried msconfig>general tab>mark "Normal setup." and boot tab>uncheck "safe boot", restart my laptop, but the problem still exists.
I also tried system restore but still no luck.
Thanks in advance.
DELL-Saurabh A
710 Posts
0
September 24th, 2012 11:00
Hi knerdz,
You get large icons on the screen after reinstalling Windows 7 because video drivers are not yet installed. Laptop is currently displaying the video with the native resolution. Internet will also work only after the drivers for the wireless card and network card are installed. Based on your system specifications, there are several other drivers that need installation after you re-install Windows.
I am adding you as a friend. Please accept the request and reply through a private message with the system 'Service Tag' and 'Account Holder's name'. I will check the system details and will provide you the related driver download links along with step-by-step installation instructions. Do reply if you have any further questions. I would be glad to assist.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
1
September 24th, 2012 14:00
knerdz,
When you reinstalled the operating system, did you install the Desktop/Notebook system software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Desktop/Notebook system software and the chipset drivers and follow the list.
Rick
knerdz
3 Posts
0
September 24th, 2012 21:00
I installed the drivers any my laptop is now working fine. Cheers for the help.
knerdz
3 Posts
0
September 24th, 2012 21:00
I installed the drivers and my laptop is now working fine. Cheers for the help.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
September 25th, 2012 04:00
knerdz,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick