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April 21st, 2017 18:00

Laptop not charging, connection is loose

My input for my laptop charger seems to be not grabbing the plug completely to start the charge. I  have to push in extremely hard to get the charge to begin, and as soon as I let go, the charge stops. The connector is very loose inside laptop.

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87.5K Posts

April 22nd, 2017 04:00

Try a new adapter first -- Dell OEM, not third party. If that doesn't solve the problem, on most newer models the DC jack is replaceable - replace the jack.

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April 22nd, 2017 07:00

Can I Do The REPAIR Myself, or does it have to be taken to a Authorized DELL Repair Center? The WARRANTY is Good until APRIL 27 2017.

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87.5K Posts

April 22nd, 2017 08:00

It probably should be done by Dell, but they may not cover it -- they may deem it accidental damage.  Depending on the model  system you have, the jack replacement may be easy or it may be quite difficult.

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August 6th, 2017 20:00

I am having the same problem. I think my charging port is broken because I have replaced my AC adapter and my laptop still wont charge. I think the charging port is broken on my Inspiron. What would be the fix to that?

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