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Laptop only works when plugged in
Its only been the second day of me using my new laptop, and already I'm having a major problem with it.
My Dell Inspiron 15 7000 Gaming now only works when it is connected to the AC Adapter, and whenever I remove it, it turns off immediately.
It says that the laptop is charging, although it has been stuck on 93% for hours as of the time I am writing.
What is the solution to this problem?
Please reply as soon as possible.
Thanks.
Issy543
11 Posts
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August 10th, 2017 09:00
I'm charging it for 4 hours now with it turned off. I didn't do that when I first used it. Hopefully it will work once that's done.
Issy543
11 Posts
0
August 11th, 2017 06:00
Update 4: I'm returning this laptop, and will be receiving a replacement. It was simply too much hassle for me to deal with this problem.
LSUFAN51
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4 Operator
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6.4K Posts
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August 11th, 2017 12:00
It's very unfortunate you're still experiencing problems with the computer. I'm hoping your computer is fix or replace in the very near future, look forward to your next update.
Issy543
11 Posts
0
August 14th, 2017 07:00
Update 5: My replacement laptop has no battery problem, but it may have a problem with the speaker; with the volume at 100% or whenever the laptop receives a notification, it makes a 'sharp' sound.