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depr
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Laptop plugged in and shuts down immediately when battery drops out

So I have a Dell Precision M4600 running Windows 7.  Whenever its plugged into the wall or docking station, if the battery drops out, it shuts down immediately as if I don't have it plugged into the wall.  Windows does tell me that its plugged in.  The battery charges fine as I have unplugged the laptop and used it off the battery.  So those are indicators that it is receiving power through the plug. 

So why should it power off if the battery gets disconnected?


Yes the battery is loose and right now I have duct tape holding it in.

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Moderator
Moderator

RE: Laptop plugged in and shuts down immediately when battery drops out

Hi DEPR,

Does the system work fine with only the power adapter connected - battery disconnected? In BIOS, f2 on startup, is the charger behavior enabled or disabled? Test it both ways and we could isolate the source of the issue.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
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