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Laptop right arrow key does not working.

When the right arrow key is spamming the touchpad stops working. This goes on for a long time, stops for a few minutes, then starts again. When the spamming stops, the touchpad starts working again but the right arrow key does not. Also, when I turn on my netbook, sometimes there would be a continuous beeping sound before Windows 7 starts. It does this for a long time, so I just do a hard reset when this happens. Please help me, I have dell vostro 1550 laptop.

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2 Replies
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DellEMC

Re: Laptop right arrow key does not working.

Hi sgsovan,

How many beeps do you hear?

You may try the following steps.

Drain the residual power from the laptop:

  • Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer
  • Then remove the adapter and the battery
  • Press and hold the power button for 10-20 seconds
  • Reconnect the battery and the adapter
  • Try to restart the computer and check

Also, run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu.

Please reply with the findings, will take it further.

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RE: Laptop right arrow key does not working.

Dear Sir,

I'm using Dell 3542 laptop i'm also facing the same problem i did what you said but even though im having same problem. What should i need to do know ? will this problem can be rectified by you ?

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