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aconjaer
1 Copper

Laptop stops charging

Lately I'm having problems with my laptop (Latitude E5570) as it stops charging when I'm playing a certain video game (Football Manager 2017). I've installed all updates including BIOS update, but none of them helped. My laptop is not extremely hot and replugging the laptop helps for a couple of seconds. The LED light attached to the charger also goes out.

Kind regards

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1 Reply
DELL-Akshatha M
4 Tellurium

RE: Laptop stops charging

Hi aconjaer,

Thank you for reaching out to us.

Please check if this happens on any other gaming application and also in safe mode.

What is the version of the BIOS updated on the system?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the configuration.

DELL-Akshatha M
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