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June 20th, 2016 14:00

Laptop stuck in infinite boot loop

I have a dell Inspiron 15-3537 which came preinstalled with windows 8 but I upgraded to windows 10 and I just tried to reset my laptop which included wiping all the files. At some point during the reset the laptop displayed a message saying, "windows could not complete rest due to an error". So I selected an option that said something like "restart device" and then it got trapped in the loop. please someone help me :(

June 21st, 2016 03:00

Hi CONOR.MCGUINNESS,

Thank you for writing to Dell Community Forum.

Please run the Dell diagnostics and capture any error codes or message you receive.

Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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