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mandar13
1 Copper

Laptop switches off randomly

Hi,

My Dell Inspiron 15R 5520 laptop switches off at completely random times. I've given it for service 3 times and the frustating part is during their testing, it works completely fine so the repair guy can't figure out the problem.

After it switches off, it doesn't boot for a while and just gives black screen and a bunch off beeps. ( 7 of them at intervals)

I did a diagnostic and got a CPU fan error 2000-0511 Validation 130122.

Please let me know what is this issue and how to solve this. 

Regards,

Mandar. 

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1 Reply
8 Xenon

RE: Laptop switches off randomly

Sounds like the CPU fan is not working -- leading to overheating and shutdown.  Start by replacing the fan:

<<www.parts-people.com/index.php?action=item&id=13933>>

<<www.parts-people.com/index.php?action=item&id=14456>>
(the fan is different depending on whether the system has Intel or AMD video).

If that doesn't solve the problem, the mainboard is the next possible suspect.

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