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March 25th, 2017 13:00

Latitude 7350 Alternating White & Amber Blinking Light Despite Official Charger

I have a Latitude 7350 with Win8.1 that has an official charger. Despite this, Windows says Battery 1 is charging but Battery 2 is "plugged in, not charging". Also, when I plug in my charger instead of the normal steady white light, I now get a blinking light that alternates between white and amber. This does not happen when I detach the tablet and charge the tablet. The tablet will then give a steady white light.

I have tried using Windows 10 and I tried doing a factory reset but to no avail.

Community Manager

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2.2K Posts

March 29th, 2017 15:00

Hi Lamp23,

Do you know if the system is still in warranty? There could be a chance the charging cable within the keyboard is loose, or it could just be that the battery/keyboard portion are faulty. Being that the system charges directly to the tablet when it's plugged in that should rule out a bad adapter.

Unfortunately this is probably hardward related (as I stated), but one other question, on the 2nd battery does it give you a %? Sorry if I missed this.

Best,

Brad 

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