cornwich
2 Bronze

Latitude 7350 WWAN No Service

I have a Latitude 7350 with a DW5810e card installed. Driver loaded and the SIM is recognized. Device Manager shows everything OK. Problem is under "Networks" it show the device and the SIM installed but No Service available. Have tried two know good SIMs and get the same issue.

Am I doing something wrong? Is there something missing? Help needed.

Thx-

0 Kudos
4 Replies
DELL-Hemalatha
5 Tungsten

RE: Latitude 7350 WWAN No Service

Hi, Is the SIm activated?? Does it work on any other system ??

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos
cornwich
2 Bronze

RE: Latitude 7350 WWAN No Service

Yes, the SIMs are activated and work in other tablets fine. Verified each before I put in the 7350 system.

0 Kudos
DELL-Hemalatha
5 Tungsten

RE: Latitude 7350 WWAN No Service

I doubt it could be a wireless card issue.
As a last resort can you try talking to your  ISP, as per that we can go ahead with replacing required parts should the system be under warranty.
Do pm us your system tag #.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos
DELL-Hemalatha
5 Tungsten

RE: Latitude 7350 WWAN No Service

hi,
we are still awaiting your response

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos