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Latitude 7370 touchpad button unresponsive
So my left touchpad button has become unresponsive.
It doesn't seem to be mechanically damaged.
when I use the touchpad utility and swap functionality between the two buttons, it doesn't perform either so I'm guessing this is a physical rather than driver issue.
Dell-SreejithR
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4 Operator
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September 15th, 2017 09:00
Thank you for your message.
Is the touchpad button sticky, has there been any liquid spillage?
Run a custom test on the touchpad by following these steps & check if there is any other error listed.
1) Press at the welcome screen for the boot menu
2) At the One Time Boot menu, press the arrow key to highlight Diagnostics, then press to begin ePSA.
3) Choose no for memory test and then choose system test
4) Now click on custom test and highlight Touchpad/ input devices and click run test
Please click on my Dell username & send a private message with the service tag, registered name & email address. We will look into this & assist you within our support boundaries.