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Latitude 7370 with D3100 docking station and 2 LG Monitors
I just received my Latitude 7370 along with a D3100 docking station.
According this article: I should be able to get 2560x1440 on HDMI, I'm stuck at 2560x1080
Running 2 external monitors ( LG-34UC87C-B)
Display port @ 3440x1440 (this works fine for me)
HDMI 1 @ 2560x1440 ( I cannot reach this, I can only get 2560x1080..?)
HDM 2 is not used
Running the HDMI @ 2560x1080 just looks horrible, how can I achive the 2560x1440 that this device states it can handle?
If the D3100 cannot handle what I require does Dell make a Docking station for the 7370 that will handle idealy 3440x1440 x2? either HDMI or DisplayPort.
Thanks
DELL-Jesse L
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November 22nd, 2016 10:00
zbelli,
You can click the link below for information on configuration of the monitors using the D3100 Port.
You do not specify what Hz the monitors are set to. If you have the second monitor set to 60Hz the max you can use is 2560x1080.You must set the second monitor Hz to 50 to get 2560x1440.
Supported resolutions on the Dell D3100 USB 3.0 Docking Station
How to Change Monitor Refresh Rate in Windows 10
zbelli
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November 22nd, 2016 11:00
Jesse,
Thanks for the response, I think you have me on the right track now. I however cannot edit my refresh rate for my 2nd monitor.
The Laptop Built-in display = 1920 x 1080 @ 60 Hertz
LG monitor 1 / Display Port = 3440 x 1440 @ 30 Hertz
LG monitor 2 / HDMI = 2560 x 1080 @ 60 Hertz
I do not have any other options listed under Screen Refresh Rate other than 60 hertz. Also in the listed modes no options for 50 Hertz listed.
Have anything else I can try?
DELL-Jesse L
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November 23rd, 2016 07:00
zbelli,
You can click the "Enable resolutions not exposed by the display" check box, and click on the "Create Custom Resolution..." button.
Increase your screen refresh rate (Hz) with these 7 steps