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Latitude 7370 with D3100 docking station and 2 LG Monitors

I just received my Latitude 7370 along with a D3100 docking station.

According this article: I should be able to get 2560x1440 on HDMI, I'm stuck at 2560x1080

Running 2 external monitors ( LG-34UC87C-B)

Display port @ 3440x1440 (this works fine for me)

HDMI 1 @ 2560x1440 ( I cannot reach this, I can only get 2560x1080..?)

HDM 2 is not used

Running the HDMI @ 2560x1080 just looks horrible, how can I achive the 2560x1440 that this device states it can handle?

If the D3100 cannot handle what I require does Dell make a Docking station for the 7370 that will handle idealy 3440x1440 x2? either HDMI or DisplayPort.

Thanks

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Community Manager

RE: Latitude 7370 with D3100 docking station and 2 LG Monitors

zbelli,

You can click the link below for information on configuration of the monitors using the D3100 Port.

You do not specify what Hz the monitors are set to. If you have the second monitor set to 60Hz the max you can use is 2560x1080.You must set the second monitor Hz to 50 to get 2560x1440.

Supported resolutions on the Dell D3100 USB 3.0 Docking Station

How to Change Monitor Refresh Rate in Windows 10

 



 

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RE: Latitude 7370 with D3100 docking station and 2 LG Monitors

Jesse,

Thanks for the response, I think you have me on the right track now.  I however cannot edit my refresh rate for my 2nd monitor.

The Laptop Built-in display = 1920 x 1080 @ 60 Hertz

LG monitor 1 / Display Port = 3440 x 1440 @ 30 Hertz

LG monitor 2 / HDMI = 2560  x 1080 @ 60 Hertz

I do not have any other options listed under Screen Refresh Rate other than 60 hertz.   Also in the listed modes no options for 50 Hertz listed.

Have anything else I can try?

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RE: Latitude 7370 with D3100 docking station and 2 LG Monitors

zbelli,

You can click the "Enable resolutions not exposed by the display" check box, and click on the "Create Custom Resolution..." button.

Increase your screen refresh rate (Hz) with these 7 steps

 



 

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