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Latitude E5500 sleep mode issues
I purchased a Latitude E5500 6 months, and recently started installing the driver updates from the Dell website around the beginning of August, in addition to the Windows Updates. Since then, I have been having issues with the computer not waking up from sleep mode. The screen does not come on, but the power light is lit. I've had to do a reboot and enter safe mode, and then restart... and it takes a very long time to get to the login screen...
I have chatted online with Dell support, and it was advised that I run the diagnostics tool (shut down, Fn key + power button). I've received these errors, thus far:
Error Code: 5300:0D2B
Msg: VIDEO - Max brightness X=0
Error Code: 0F00:133C
Msg: DISK - No suitable disk media is present
Error Code: 0F00:075D
Msg: DISK - DST self test Read error
Error Code: 0F00:0232
Msg: DISK - Block 61011584: IRQ did not set in time
Error Code: 0F00:0232
Msg: DISK - Block 61011712: IRQ did not set in time
I had to abort the diagnostic tool after the DISK errors because it locked up with the status bar stuck at 19% for more than an hour. I was unable to complete the diagnostic.
In the meantime, I emailed these errors to Dell. They have advised me to have the display drivers removed and reinstalled with the latest ones. Not a problem. As far as the others, was told to do a system restore to the earliest date, and update the BIOS. The BIOS had already been updated previously. And now have done a system restore.
And I am still having the same issues. I'm not sure what else I can do, but I would really appreciate some advice here.
Thanks,
C.