Unsolved
This post is more than 5 years old
1 Message
1
10223
Latitude E5520 Bluetooth Driver install
Just wiped a drive and did a clean install of Window 7 on a Latitude E5520. Trying to install the Dell wireless 375 bluetoth driver from the web site and get a box that says Activate Bluetooth using wireless switch and has an option to cancel install. The wireless switch located at the front of the computer is 'ON'. I can go no further at this point, where do I find this wireless switch it is referring to?
DELL-Infant R
331 Posts
0
June 28th, 2017 22:00
Hi Jamie,
Thank you for writing to the Dell Community Forum.
Please go to the system BIOS > Settings > Wireless > Wireless Switch & Wireless Device Enable and enable the WWAN, WLAN and Bluetooth. Refer to this link http://dell.to/2soIY0P download the Bluetooth driver, turn off the wireless switch and turn it back on then install the driver.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.