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August 8th, 2011 03:00

Latitude E6500 in dock does not wake up (Win 7 Enterprise)

Hi,

I have had my Latitude E6500 for quite some time and have a problem that is quite frequent nowadays.

When I get back to work I can sometimes not get the computer to wake up; using the external mouse or keyboard OR trying the laptop keyboard. The screen is black and only the Power button and the symbol marked "9" is lit, the light on top of the F4 key.

The only way to work around this is to hard reboot the machine. It does not even do anything when I try Ctrl+Alt+Del. Any ideas would be much appreciated!

61 Posts

August 9th, 2011 12:00

I experience this once in a while. It just looks like the laptop is on but the screen isn't. I work around it by doing an fn+ left arror (ambient sensor off and then on) and the screen comes back.

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