The DVD-RW Drive consistently makes a clicking noise even though it is not operating with a disc. Then, when a blank disc is placed in the DVD-RW Drive, the blank disc swirls as if being read. This too happens periodically. When I eject the drive and keep it out there is no clicking noise.
Performed Dell hardware diagnostics. No problems shown. Ran M/S Fix It. I was told the Detect Controller was fixed. I am not sure what this means? Dell replaced the DVD Drive with a new one but this did not resolve the problem, the clicking continues. Anybody else with this DVD Drive noise problem? Any suggested solutions from this great community? Thank you.
Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.
Awaiting your response!
Thanks & Regards Rajesh R #iworkfordell To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here. If a post answers your question, please click "Yes".