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December 13th, 2015 06:00

Latitude E7440 - memory card reader doesn't work after bios update

Hello all,
After updating the BIOS to version A16 or A17 doesn't work memory card reader :(

On the aforementioned version of the BIOS, when you want to turn on the computer with a memory card inside the system do not get up! Of course, without a memory card system will get up normally but when you again put the memory card the system still can't see it.

The last working version of BIOS is A15 where you can use a memory card reader.

My OS: Windows 10 Pro (x64)

11 Posts

March 2nd, 2016 05:00

Thank you Colin.  After many months it is nice to hear an official response from a Dell representative. 

2 Posts

March 29th, 2016 11:00

Hi there,

It's already the end of March and A18 is nowhere to be found...

Is there any kind of ETA or a work-around for the meantime?
Because if I revert to A14 I'll have worse issues...

thanks!

1 Message

April 6th, 2016 06:00

This is ridiculous... soon... yeah.

www.dell.com/.../EN

Flash the Basic Input/Output System (BIOS) for the system to the latest revision to add initial display detection stability.

Bla bla bla...

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351 Posts

April 6th, 2016 09:00

The A18 BIOS will be released soon on the support site.

In the meantime if you have a Dell Account Manager can you PM me their name and your Service Tag. I *MAY* be able to get you access to the BIOS before it is released on the support site

1 Message

April 8th, 2016 15:00

I am having the same problems. I spent days with my company's tech support before finding this thread. When is A18 being shipped.

It's inadmissible on the part of Dell to have such poor quality control on the release of a new BIOS. Please release A18 with a fix ASAP

6 Posts

April 27th, 2016 08:00

I have the same problem, with the same machine. (E7440) When will be released the new bios???

1 Message

May 3rd, 2016 04:00

So, I after day of fighting this bloody SD card reader i have stumbled on this thread, thanks guys!!

I was suspecting this is the BIOS issue, as I had the motherboard replaced by Dell technician on site and he did solve the problem.

I had the Dell update utility prompting me to update few drivers, including BIOS, after which I have lost the SD card reader, however I was not aware until I was on the road. (in the office I have a dock and desk top card reader). I assumed SD card driver as in the past Dell managed to bork the SD card driver as well, so I tried rolling back and etc, to no avil.

Restoring the BIOS to A15 gave me the SD card back

Now we have May of 2016 and no sight of the new BIOS ?

Dell really should get their act together, this is  1.5K pound machine! FGS.

1 Message

May 4th, 2016 04:00

Bios A18 is published!

after 5 month of waiting :-(

7 Posts

May 5th, 2016 05:00

A18 bios version is out.

- Card reader works.
- CPU capped after sleep problem solved.

3 Posts

May 15th, 2016 11:00

I dont idea, but Dell has released update A18 on May 04, same issue, Dell replaced my motherboard and SD is working under A15 version, when  I upgraded Bios to A17, SD reader not working, now I update Bios to A18 version and SD is alive. 

3 Posts

May 15th, 2016 11:00

Hi,

Same problem, but i update Bios to A18 version and isssue has solved.

3 Posts

May 15th, 2016 11:00

Dell has release this update on 04 may.

I update Bios and ta ta issue is gone. :)

11 Posts

May 15th, 2016 19:00

A18 Bios fixes the issue with the SD card reader.

Here is a link to the download.

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0W3TX&

2 Posts

May 16th, 2016 03:00

After flashing A18 BIOS I have problem with hibernation. Sometime my e7440 cannot come out from hibernation and it makes "fresh" start of Windows. The same issue on Win 10 Pro & Win 8.1 Pro. In Windows event log I get message, that it is 0xC0000411 error. Fresh Windows installation, drivers from Dell site - problem still exist.

June 15th, 2016 14:00

Update the BIOS to version 18 - posted in May of 2016 I believe.

My USB and SD Card reader is working again - finally

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