The problem still persists after the driver is installed. I have a new lattitude e7450 running Windows 7 Enterprise.
The touchpad is choppy and does not track my finger movement. I tried adjusting the setting on the software, but that did not help.
What can I do to fix the problem?
I think I posted this issue originally - I ended up simply having the touchpad replaced. It has worked perfectly since then (approx. 3 months).
It's definitely hardware.
Jennifer - I continue to have this problem. Stopped writing about it because it seemed to be working better, but I think that was wishful thinking. Now at times unusable.
Works fine with the stick (or whatever that is called between G and H - I'm blanking) as well as with external mouse.
It looks like it may simply be a faulty trackpad - hardware issue. How can I get this fixed.
New corporate E7450 and same issue as everyone else. Used for about 2 days no issues and now trackpad works for approximately 1-2 seconds before not working; rinse and repeat.
I need to replace my personal laptop as well and this is definitely and this experience is definitely making me remove Dell as an option.
This is still a problem. I had updated the BIOS and uninstalled/reinstalled the driver. External mouse works flawlessly, but I want to use the trackpad when traveling.
Yup. I was excited to get my new work computer, but this is an epic disappointment because of the horrible, unusable trackpad. Our IT guy commented on it. It is unbelievably bad. Dell, you should be ashamed for releasing a product like this. My company paid $1500 bucks for a laptop that has a worse interface than a $500 laptop I own. It really is unusable. My IT guy tried replacing drivers. I did. Nope, it always ends up in a choppy, unusable mess. I can't do basic, elementary things like clicking and dragging. Really frustrating for a brand new premium machine. The laptop is not even a month in use. I'm going to complain to my companies IT and see if I can go with a product other than Dell. I think they should get their money back from what you sold them. I am not happy at all for such a basic, basic piece of functionality. Can you replace it with a decent trackpad?