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August 24th, 2014 14:00

Lattitude E7240 Keyboard Flex Fix?

Hi folks - Recently got a Lattitude E7240 12" Ultrabook.  Seems like a good ultrabook so far but one annoyance is the keyboard flex that several reviews have called out.

I am thinking of popping off the keyboard and placing a series of small rubber spacers between the chassis and the keyboard to give it a more rigid feel.  Something like this:

http://www.amazon.com/Self-Adhesive-Rubber-Bumper-inches/dp/B008UFKH6Y

My question: what height should the spacer be?  Anyone taken these apart and have some thoughts on this?

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783 Posts

August 25th, 2014 14:00

Greetings rUNIS!

Thanks for posting your question on the Dell Community.

I went down to our test lab and checked out a E7240. I didn't feel any flexing in the keyboard. With that said, please add me as a friend then PM me with your name, email and service tag. I will see what options we have to resolve.

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