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Locked out of laptop with tough bios pre-post Dell security Manager unkown password
Service tag<ADMIN NOTE: Service tag removed per privacy policy> -1D3B
Anyone that can give me the algorithm unlock code I would greatly appreciate it. Unfortunately the Dell Latitude e6420 does not generate a code after 3 wrong tries but rather prompts you to restart and try again.
Thanks in advance
DELL-Jesse L
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March 22nd, 2016 12:00
charliedominici
You will need to call Dell Support in order for them to reset the bios pw. The number to call for Dell Technical Support is
1 (800) 999-3355
For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.
charliedominici
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March 22nd, 2016 16:00
DELL-Jesse L
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March 24th, 2016 08:00
charliedominici,
I apologize for the inconvenience you have had with Dell. Since the computer is registered to someone else and you obtained the computer you will need to get the system registered in your name. You can click the link below to fill out and submit a owner transfer with your name as the new owner. Dell has to be careful providing bios reset passwords to computers that are registered to someone else. There are people that steal computers and call in asking for password resets. This is a precaution that Dell has to take so employees do not provide information to someone who may have a stolen computer; eventhough, you provided information. You will need to have the original owners information to transfer the ownership.
Warranty and Ownership Transfer Form
To send me a PM you can click my name in blue then on the next page click where it says send private message.
JMoore83
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March 24th, 2016 22:00
Wont let me send you a private message. Someone please help me. I have no idea what password is this computer is asking for.... :(
charliedominici
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March 25th, 2016 08:00
if you can send me a private message