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Last reply by 04-11-2015 Unsolved
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2 Bronze
2 Bronze

Lost Fast Access in reformat xps1645

Please can anyone help, I had Fast Access installed on my laptop when I bought it but when I had to reformat I've lost it and when I've tried to reinstall from my account on dell it's saying 

Fast Access can only be installed on systems with a previous installation 

Can anyone point me to a download of Fast Access that will install on my laptop please

Replies (5)
8 Krypton

Wi110w,

Fast Access Facial Recognition Software should be available for download from Drivers and Downloads enter your service tag, select your operating system, click on security. It may say Authentec but it should be Fast Access.

Rick


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2 Bronze
2 Bronze

Hiya thanks for replying Rick, I have detected my system on dell and downloaded fast access but like I said in the op it's saying can only be installed on a system with a previous installation is there anyway around this please?

8 Krypton

Wi110w,

See if this file works. Authentec AES2810 (Fingerprint Reader W7 64-bit)

Rick


#DellRockstar

Welcome to Dell Community!

#DellWorld 2012
#DellWorld 2015
#Dell EMC World 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

This is a Dell User Forum. I am a Dell user, just like you are.
2 Bronze
2 Bronze

Sorry Rick it didn't do anything and I still can't install FA

8 Krypton

Wi110w,

If you CLICK HERE, on the next page, send a private message we can try a different option there.

Rick


#DellRockstar

Welcome to Dell Community!

#DellWorld 2012
#DellWorld 2015
#Dell EMC World 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

This is a Dell User Forum. I am a Dell user, just like you are.
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