cleohari
1 Copper

Lost recovery DVD, how to install windows OS?

Hi, My latitude E440 hdd crashed and it was promptly replaced by Dell Support, however I have lost my recovery DVD but have windows OS product key with me. So how do i install windows 8.1 64 bit professional OS onto my laptop? Please advise. I have raised support ticket no reply yet and I cannot wait for 3 days bcos of weekend. Any urgent help? Thanks in advance.

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4 Replies
Moderator
Moderator

RE: Lost recovery DVD, how to install windows OS?

Cleohari,

You can click the link below to download the Windows 8.1 ISO image for your computer. Once on the site add your system service tag.

Dell Recovery Image

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cleohari
1 Copper

RE: Lost recovery DVD, how to install windows OS?

Hello Jesse,

Thanks for the quick reply, I've checked against my service tag and it said "Dell hosted recovery image is currently not available for the service tag you entered" ..what to do know? 

Many Thanks,

cleohari.

Moderator
Moderator

RE: Lost recovery DVD, how to install windows OS?

cleohari,

You can click the link below to purchase a Windows disk,

Restore Disk

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
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Philip_Yip
6 Indium

RE: Lost recovery DVD, how to install windows OS?

Follow the instructions here to Download Windows 8.1 from Microsoft:

http://dellwindowsreinstallationguide.com/download-windows-8-1-retail-and-oem-iso/

Alternatively follow the instructions here to Download Windows 10 TH2 from Microsoft and Clean Install using your Windows 8.1 OEM Product Key:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/

https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


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