Deathspank
6 Indium

M14X Broken hinge - out of warranty - Help please, what should I do?

So my Alienware M14X hinge just broke after almost 2 years since purchase, I take care of my laptop and was surprise that the hinge still gave-out.

I'm currently in Dubai for 1 more month and called a few DELL certified service centers here and they told me that I have to replace the whole monitor which will cost me around 400 USD (LOL!). I told them that I could purchase the hinge online and they told me that the hinges are glued to the monitor and there is no chance that it could be replaced separately.

Online hinges:


http://www.parts-people.com/index.php?action=item&id=11080

http://www.pchub.com/uph/laptop/291-75902-20419/Dell-Alienware-M14x-LCD-Hinge.html

Should I just purchase this hinge and try to fix it myself? But I couldn't find any youtube tutorials on how to replace the hinge -HELP!

Or should I buy the complete LCD set for $200 online? Because there is just no way I'm going to get this laptop fix locally here in Dubai for double the price of $400.

http://www.pchub.com/uph/laptop/1183-84077-20419/Dell-Alienware-M14x-LCD-Panel-Assembly-Complete-.ht...

Please guys help me out? What should I do? Any better solutions?

0 Kudos
2 Replies
rmitch70
1 Nickel

RE: M14X Broken hinge - out of warranty - Help please, what should I do?

Wow, my hinge froze up also and broke the plastic. I continued to use it and the OTHER hinge froze up and broke. This was about 90 days after the warranty ran out. Dell would not do a thing about it. They laugh all the way to the bank. I will tell you what to do. Never buy another Dell product in our lifetimes.

EddyDag
1 Copper

RE: M14X Broken hinge - out of warranty - Help please, what should I do?

A lot of Dell Laptop have a hinge problem.

We should work together to make a complaint against it.

Dell should work to solve their quality problem.