Arfurminute
1 Copper

M5010 motherboard failure

When my son started his dell m 5010 yesterday, the computer began the 7 beep sequence. Everyone in the family has a dell laptop and none are more than 2 years old.  Its seems that this problem is a common fault with dell m5010 and I have no idea how other models are affected. Its a shame, as I think the design and performance are fine, although the bodywork gets a bit loose,  but to hear so many other users on this site and youtube in a similar position and nothing from dell is a bit of a commercial own goal.  I wont be replacing with Dell.

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3 Replies
Moderator
Moderator

Re: M5010 motherboard failure

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ishmonthomas
1 Copper

Re: M5010 motherboard failure

I am experiencing the same problem with  a M5030 model. Computer is little less than 2 yrs. old. What should I do?

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Arfurminute
1 Copper

Re: M5010 motherboard failure

I am very pleased to say that Dell are to replace the motherboard under the parts only warranty.

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