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yogi89
1 Copper

MY DELL INSPIRON 15R 5537 HANGS

Every day on 12:00 am my laptop momentarily hangs.I have seen in TASK MANAGER that for some seconds my CPU usage % surges.Can anyone help???????

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3 Replies
Moderator
Moderator

RE: MY DELL INSPIRON 15R 5537 HANGS

Hi yogi89,

It seems like an antivirus scan or backup application gets initiated at 12 AM. Please check on it. Also, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

Please let me know how this helps.

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yogi89
1 Copper

RE: MY DELL INSPIRON 15R 5537 HANGS

Antivirus scan not going on at that time.

How will i know which backup application started at that time???

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Moderator
Moderator

RE: MY DELL INSPIRON 15R 5537 HANGS

Hi yogi89,

Sorry for the delayed response. We need to check if the issue is caused due to any application installed on the system. So please clean boot the system using the link below and check if the issue reoccurs at same time specified.

http://dell.to/1eOndyH

Please let me know if this helps.

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