My Microsoft Word suddenly stopped opening about two-three months ago, and I've tried everything I can think of. I tried repairing it, uninstalling and reinstalling. The program came with my computer, so I don't have a code number for it. Often whenever I tried reinstalling it, it would get to 20% of step 3 of 4 and then stop. It sometimes said my connection was interrupted, even though it wasn't. Any ideas please?
"If you haven't run a full hard drive diagnostic (F12 at powerup), that's first to do."
How do I do that? I hit F12 at startup, but when I clicked on Hard Drive, it just continued starting my computer.