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CleoArrow
1 Copper

Microsoft Word won't work

My Microsoft Word suddenly stopped opening about two-three months ago, and I've tried everything I can think of. I tried repairing it, uninstalling and reinstalling. The program came with my computer, so I don't have a code number for it. Often whenever I tried reinstalling it, it would get to 20% of step 3 of 4 and then stop. It sometimes said my connection was interrupted, even though it wasn't. Any ideas please?

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2 Replies
9 Rhodium

RE: Microsoft Word won't work

If you haven't run a full hard drive diagnostic (F12 at powerup), that's first to do.

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CleoArrow
1 Copper

RE: Microsoft Word won't work

"If you haven't run a full hard drive diagnostic (F12 at powerup), that's first to do."

How do I do that? I hit F12 at startup, but when I clicked on Hard Drive, it just continued starting my computer.

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