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November 20th, 2017 18:00

Monitor failure

Lately I've been having trouble with my Inspiron i7567 laptop. At first, the screen would freeze during boot up on the Dell logo screen. It has now evolved to a complete failure in which the screen turns to a light blue with purple and green pinstripes. This happens almost every time I boot it and anytime I close the laptop or wake it from sleep mode. Any ideas what's going on? Or possible solutions? Thanks.

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87.5K Posts

November 21st, 2017 03:00

Start with the display diagnostic (hold D through powerup).  You should see a series of alternating screens -- without that fault you've described.  Do you, or does the fault show in the LCD test?

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November 21st, 2017 04:00

All the screens showed without the fault, it seems to mostly do it when opening the laptop.

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